Pacific Coast Academy
All Tech Help and Questions
Tech Department Contacts
How to request help with technology? Submit a ticket...
Find the most up to date Incident IQ information here.
Please submit a tech support request ticket by logging into Incident IQ. You may submit a ticket for yourself, or on behalf of a student/guardian. You will receive an immediate confirmation that your ticket has been received and is in our queue.
Submitting a ticket for yourself, or on behalf of a student/guardian: https://pca.incidentiq.com/
Students and guardians submit tickets through: http://techhelp.pacificcoastacademy.org/
Phone calls.... When you have an emergency, you can call the following numbers...
Tech Department: (619) 215-0704 ext. 5
Tech Ticket Tips
Following these tips will help the Tech Team work most efficiently to solve your problem.
- Submit a new ticket for each new unique issue, but do not submit new tickets for issues that you have already contacted Tech Help about. Instead, reply to the relevant original email thread.
- Parent having a tech issue? They can submit a ticket through http://techhelp.pacificcoastacademy.org, or you may submit a ticket on their behalf by logging into https://pca.incidentiq.com.
- Tech Ordering can be placed in the Homeschool Hub
Key Words: Tickets, Tech Department, Tech problems, tech orders